Legal
Production timelines, shipping methods, and delivery expectations.
Effective date · 18 July 2026
Production and dispatch timing depends on the product, artwork, quantity, and current capacity. The owner confirms an estimate for each request before production.
Delivery availability, destination, and any address restrictions are confirmed for each order. The owner also confirms whether the requested destination can be served before dispatch.
Shipping cost depends on the package, destination, and courier. Any applicable amount is confirmed with the final order details.
A tracking number is shown on the order-status page when the courier provides one.
Courier delays, weather, holidays, address issues, and other factors can affect delivery. Contact the owner if a request needs an update.
If a package arrives damaged, contact us promptly with the order reference and photos. We'll review the issue with you. See our Refund Policy for the current resolution process.
Questions about this policy? Email innerspacedesigners2016@gmail.com.